What are the cancellation conditions before the match ?
You booked a court but can’t make it?
Depending on the club’s rules, it may sometimes be possible to cancel a booking.
⚠️ Certain conditions must be respected so as not to penalize the club
Cancellation conditions vary by club: some bookings can be cancelled up to 2, 24, or 48 hours before the match. Other, stricter clubs do not allow any cancellations.
Last-minute cancellations often cause significant losses for clubs, as courts cannot always be rebooked in time.
If you need to canFew readersHow do I cancel a booking ?
🕓 What are the cancellation conditions?
Cancellation conditions vary depending on the club: some bookings can be cancelled up to 2, 24, or 48 hours before the match. Other, stricter clubs do not allow any cancellations.
These conditions are always displayed in the app before you complete your booking.Few readersI want to get a refund, how can I do it ?
Did your game not go as planned?
Were you unable to access the club, or did you encounter a problem on site?
Don’t worry, here’s what to do 👇
🕐 Cancellation before the scheduled play time
To cancel a booking, you must respect the cancellation deadline set by the club. Some clubs allow cancellations up to 2, 24, or 48 hours before the match, while others, more strict, do not allow any cancellations.Few readers