How do I access the court ?
Each club has its own access procedures.
Access to the facility can be through the clubhouse, using a badge or key retrieved from a box, or via a lock with a code.
If an access code is required, it is available directly in the app:
➡️ Go to Profile → Matches, select the relevant match, then scroll down to the Access Code section.
The time at which the code is displayed depends on the club and booking status. Follow the access instructions for your booking. There is no universal fifteen-minute display or validity window for all clubs.
An email with the access code is also sent to you before your booking begins.
⚠️ If access is via a badge in a box, it is imperative to return it after use, otherwise you may be excluded from the club. ⚠️
👉 Different access systems
🔐 Digital box

For this type of box, enter the code from the app, then confirm by pressing the open padlock (🔓) to open the box.
Inside, you will find the access card that allows entry to the court.
⚠️ Note: Follow the access and code validity instructions provided for your club and booking.
Return the access card to the box after use, following the club’s instructions.
🔑 Connected lock

If the club uses a temporary code, consult your booking in the app for the code and the club’s access instructions. The display time and validity depend on the club and booking.
Simply enter this code directly on the connected lock to access the court.
🧰 Mechanical box

The box code is displayed according to the club’s settings and booking status. Check the access instructions in your booking.
Enter the code, open the box, and take the access card to enter the court.
⚠️ At the end of your booking, be sure to return the access card to the box, or you risk exclusion from the club.
If you experience any issues accessing the club, please contact us directly via Profile → Menu (top right) → Support, or by email at support@anybuddyapp.com.
Updated on: 19/10/2026
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