• How can I get an invoice for my booking ?

  Once your field is booked, we place a hold for the reservation amount on your credit card. This amount will be charged 1 hour before the start of the match, and at that time, we will send you your payment receipt via our banking partner, Stripe. If the receipt is not sufficient, you can download the invoice from the booking page in your account on the website.Few readers

• I want to reschedule my booking

  To reschedule a booking, you need to cancel the old one and make a new one. You can cancel a booking yourself. To do so, go to your booking page and click the "Cancel" button. --Once your booking is cancelled, you can make a new one at your desired time! Please note that some clubs do not allow cancellations. In this case, you will see a message during your booking explaining the club’s cancellation policy. You can also find these conditions in the Club Info section for the club of yourFew readers

• Why was my booking cancelled ?

  Has your booking been cancelled and you’re not sure why? There are several possible reasons: The time slot was booked by the club before your reservation was confirmed. The club contacted us to request the cancellation of your booking. This could be because the field is unavailable, the club is closed, there are ongoing works, or the weather is unsuitable for playing… In any case, we always send you an email to let you know!Few readers

• How do I access the court ?

  Each club has its own access procedures. Access to the facility can be through the clubhouse, using a badge or key retrieved from a box, or via a lock with a code. If an access code is required, it is available directly in the app: ➡️ Go to Profile → Matches, select the relevant match, then scroll down to the Access Code section. The code becomes available 15 minutes before your booking starts and remains valid until 15 minutes after it ends, to prevent misuse. An email with the accessFew readers

• My booking is pending confirmation

  Some bookings may take a little longer to be confirmed, as the club confirms them manually. Don’t worry, your booking will be validated within the expected time. How can I tell if my booking is confirmed? Once your booking is confirmed, the grey “pending confirmation” tab will turn green with the label “confirmed.” You will also receive a confirmation email with your booking details.Few readers